Website Terms


Welcome to Boutique Terms and Conditions for use. This legal notice applies to the contents of the website under the domain name (“Website”).

You are permitted to use Our Website solely on the basis of these Terms and Conditions. We reserve the right, at Our discretion, to update and/or revise these Terms and Conditions. Please check periodically for changes.

1. Use of the website

1.1 Please read this agreement carefully. It represent the Terms and conditions for using this service. You and Your are the visitor to or user of the Website. We, Us and Our are Sainsbury’s Supermarkets Ltd. If You do not agree to these Terms and Conditions You may not use this Website.

1.2 Subject to these Terms and Conditions You are authorised to view and download Our Website for Your personal use only. We may change, suspend or discontinue the Website or Your access to it at any time, including the availability of any feature, database, or content. We may also impose limits on certain features and services or restrict Your access to parts or all of this Website without notice or liability.

1.3 You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access or otherwise use the Website, including, without limitation, modems, hardware, software, and long distance or local telephone service.

1.4 We cannot guarantee that the Website will be fault free or that it will meet Your requirements. Please report any Website faults to

1.5 You may view and use the Website without registration. By using it You agree You will use it only for personal, non-commercial purposes.

2. Pricing, availability and product information

2.1 The prices shown on this Website are guide prices. The prices You will be charged for goods where they are available for sale will be the actual prices displayed in the store or Website at which Your goods are selected, including any promotional offers if applicable. Prices of goods may vary and all items are subject to availability. Online delivery charges may apply. All prices are shown in £ sterling and include VAT where applicable.

2.2 Please check product packaging for information and warnings before use. Product information is subject to change. You should always read the label to ensure You are following the most up-to-date information.

2.3 We have selected Our goods on the basis they will be used for domestic and personal use only. Where You decide to use the goods in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose or satisfactory quality. We accept no liability for business losses, lost data, lost profits or business interruption.

2.4 Although We take all reasonable care to ensure all descriptions and details of goods appearing on Our Website are correct at the time when inputted onto the system, the information appearing on Our Website, at any time, may not reflect the exact position at the moment You purchase a product.

2.5 Whilst We make every effort to ensure the descriptions, details, colours and appearance of the goods shown on the Website are as accurate as possible, please be aware they may vary slightly from the actual colour or appearance. We cannot guarantee Your screen will accurately reflect the colour or appearance of the goods. All measurements and sizes are approximate, although We make every effort to ensure that they are as accurate as possible.

3. Links

3.1 The Website may offer links to third party websites or resources. We have no control over such websites and resources and You agree that links to third party websites are provided solely for Your convenience and that We are not responsible or liable for the availability or content of these sites. If You decide to click through to any third party websites You do so entirely at Your own risk.

4. Dealing with third party suppliers

4.1 You agree Your dealings with third party suppliers found on or through the service including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and the third party supplier, and You agree not to hold Us liable for any disputes You may have with such third party supplier. We are not responsible for the content of any third party site.

4.2 From time to time, the Website may contain advertising and sponsorship and the individual advertisers and sponsors are responsible for ensuring that the material complies with all relevant laws and codes of practice. We are not responsible for any error, omission or inaccurate information contained within such advertising or sponsorship material.

5. Product reviews

5.1 From time to time We may encourage comments or reviews on products. The rules for comment can be found here.

5.2 We reserve the right to refuse to post comment or reviews or to remove or edit content already posted.

5.3 For any content You submit, You grant Us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to You.

5.4 All content You submit may be used by Us at Our sole discretion. We reserve the right to change, condense or delete any content on the Website that We in Our sole discretion believe violates the content guidelines or any other provision of the content Terms of Use. We do not guarantee You will have any recourse to edit or delete any content You have submitted. We reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that You, not Us are responsible for the contents of Your submission. None of the content that You submit shall be subject to any obligation of confidence on the part of Us, Our agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

5.5 Website users accept that user reviews may not necessarily reflect Our opinion. You should satisfy yourself that any product You purchase is suitable for Your own purposes. We may not monitor comments or reviews and accept no liability for such content.

6. Intellectual Property

6.1 The content of the Website is protected by copyright, trademarks, database and other intellectual property rights. You acquire no rights or licences in or to our Website or to its content. You may retrieve and display the content of the Website on a screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for Your own personal, non-commercial use, provided You keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission.

7. Indemnity

7.1 You agree to indemnify and hold Us harmless from all liabilities, claims and expenses that arise from Your use or misuse of the Website or from Your violation of the Terms and Conditions.

7.2 You must not use the Website in any unlawful manner or for any unlawful purpose or attempt to obtain income from the use or provision of the Website.

7.3 You must not use the Website in a way that is incompatible with Our servers or the use of the Website by others.

8. Limitations of Liability

8.1 The Website is provided on an ‘as is’ basis, without warranties of any kind, either express or implied, including without limitation any implied warranties of satisfactory quality, or fitness for particular purpose or non-infringement. We will not be liable to You for any losses suffered or costs incurred because:
1. You are unable to use the Website for any reason;
2. Your phone, hardware or software, including any app or rooting device installed by You, and used in connection with the Website is corrupted, damaged or fails to operate or is lost or stolen;
3. The Website fails to work as expected or is defective and We have not corrected these errors including any incompatibility with Your equipment or software;
4. There is a reduced or failed Service provision by any third party operator including, without limitation, mobile operators or software providers.
8.2 We assume no liability for any modification, suspension or discontinuance of the Website.

8.3 We exclude all liability, so far as is permitted by law, including, without limitation, direct, indirect or consequential loss or damages or any loss of profits, loss of revenue, business interruption, loss of data or otherwise.

8.4 This does not include or limit in any way Our liability:
1. For death or personal injury caused by Our negligence;
2. Under section 2(3) of the Consumer Protection Act 1987;
3. For fraud or fraudulent misrepresentation;
4. For any matter for which it would be illegal for Us to exclude, or attempt to exclude, our liability.

9. Events outside Our control

9.1 We will not be liable for or responsible for any failure to perform or delay in performance that is caused by events outside Our reasonable control (Force Majeure event).

10. Waiver

10.1 If We fail, at any time, to insist upon strict performance of any of Your obligations or any of these terms and conditions, or if We fail to exercise any of the rights and remedies to which We are entitled to, this shall not constitute a waiver or such rights or remedies and shall not relieve You from compliance with such obligations.

10.2 A waiver by Us of any default shall not constitute a waiver of any subsequent default.

11. Severance

11.1 If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

12. Applicable Law

12.1 This Agreement shall be governed by and construed in accordance with the laws of England and the parties submit to the non-exclusive jurisdiction of the English Courts.
13. Our right to vary these Terms and Conditions
13.1 We have the right to revise and amend these Terms and Conditions from time to time as and when required to reflect changes in market conditions affecting Our business, changes to business needs, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in Our system’s capabilities.

14. Privacy

14.1 Registration data and certain other information about You is used subject to Our Privacy Policy. We recommend You read Our Privacy Policy.

15. Company details

15.1 This Website is owned by and operated by Sainsbury’s Supermarkets Ltd. Registered address: Sainsbury’s Supermarkets Ltd., 33 Holborn, London, EC1N 2HT. Registered number 261722 England. VAT number 660 4548 36.
If you have any queries relating to these Terms and Conditions please contact Us on 0800 636 262. Lines are open 8am – 11pm Monday to Saturday, and 10am – 5pm on Sundays. Calls to us are free from landlines. Mobile providers and other networks will vary. Calls may be recorded for training and security purposes

These terms and conditions were last updated on 21 September 2018